I am seeing the same thing in the "chats" associated with "pins", regardless of whether the view is a diff. It makes the "chats" very difficult to read/navigate.
It seems to happen when text is pasted from a formatted document like a Word document or an Outlook e-mail. In the "details" view, formatting appears removed, which is why it probably looks OK there.
I typically use the Firefox browser. Collaborator v13.7.13700
Any advice on how to prevent or, better yet, fix this, would be appreciated. (other than telling people not to cut/paste formatted text, which we have already done)
Thanks.
From our license adminstrator:
Smartbear did acknowledged that this is a bug in v13.7. Content copied from MS Word documents creates the whitespace. Their current suggestion is copy RTF from Word first to something like Notepad, then to Collab. No word yet on when this will be fixed,
i appreciate the informative response and will pass this on to the users
