code collaborator server issue
om.smartbear.ccollab.datamodel.DataModelException: <html><head><title>Apache Tomcat/6.0.20-patched - Error report</title><style><!--H1 {font-family:Tahoma,Arial,sans-serif;color:white;b...
Forum Discussion
Hi George,
I have created a support case for this issue.
(Case 70326) code collaborator server issue
From the log, it seems that the server is not being able to write the uploaded file contents to it's local temp directory.
Can you check:
1. That the directory /opt/ccollab_server/tomcat/temp exists, and
2. That the user running the server process has write access to this directory?
If it doesn't exist, manually create it giving it appropriate permissions and try the upload again.
If your issue persists, it would help to see a GUI debug log of the failure.
On the GUI client menu, select 'Help' then 'Capture Debugging Log'. This will open a Debugging Log window. With this window still open, please reproduce the issue. Once the error appears, click 'Save Log' and send us the log as an attachment (along with a detailed description of the steps you're doing, including SCM)
to: support@smartbear.com
subject: (Case 70326) code collaborator server issue. Thanks!
I have created a support case for this issue.
(Case 70326) code collaborator server issue
From the log, it seems that the server is not being able to write the uploaded file contents to it's local temp directory.
Can you check:
1. That the directory /opt/ccollab_server/tomcat/temp exists, and
2. That the user running the server process has write access to this directory?
If it doesn't exist, manually create it giving it appropriate permissions and try the upload again.
If your issue persists, it would help to see a GUI debug log of the failure.
On the GUI client menu, select 'Help' then 'Capture Debugging Log'. This will open a Debugging Log window. With this window still open, please reproduce the issue. Once the error appears, click 'Save Log' and send us the log as an attachment (along with a detailed description of the steps you're doing, including SCM)
to: support@smartbear.com
subject: (Case 70326) code collaborator server issue. Thanks!
