Forum Discussion
gregwyne
13 years agoContributor
Hello, this is Greg from CC Support.
Is it possible for you to send your server logs to us at support@smartbear.com?
To get the server log, go to the "System" link at the bottom on the page (you might have to be an administrator to see that).
In the "Server Backup/Debugging Dump" box at the top of the page, select the following settings:
"Server Logs" => "Include Server Logs"
"File Contents" => "No file content"
"Which Data" => "System configuration only - no review data"
Then click on the "Download Dump File" button. Send me the resulting zip file.
-Greg
Is it possible for you to send your server logs to us at support@smartbear.com?
To get the server log, go to the "System" link at the bottom on the page (you might have to be an administrator to see that).
In the "Server Backup/Debugging Dump" box at the top of the page, select the following settings:
"Server Logs" => "Include Server Logs"
"File Contents" => "No file content"
"Which Data" => "System configuration only - no review data"
Then click on the "Download Dump File" button. Send me the resulting zip file.
-Greg
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