HannahSmartBear Alumni (Retired)
14 years agoHi Greg,
Are there any other participants in the review that have not clicked "Finished" yet? Has the author also clicked "Finished?"
Just from what you described, I think this may be a bug. Would you mind sending in a review dump for us to look at?
To create a debugging dump of the review, open the review in question, then go to the "System" link at the bottom of the page (depending on administrative settings, you may have to be an administrator to do this).
In the "Server Backup/Debugging Dump" box at the top of the page, select the following settings:
"Server Logs" => "Include Server Logs"
"File Contents" => "Include all file content"
"Which Data" => "Complete database dump"
"Restrict to One Review" => "Only data from Review ID xxxx"
Then click on the "Download Dump File" button, and send the resulting zip file to codecollab@smartbear.com.
Thanks!