Forum Discussion

EricT's avatar
Occasional Contributor
14 years ago

How to get latest update

On starting AQTime I get a notification that there is an update to 7.10.380.64 available. I am running 7.0.318.64.

On the client services web page, the listed products do not include AQTime version 7, but the maintenance subscription reports 305 days left.

How do I download the update? I can find no way to navigate to any equivalent of the original download page which gave me the download links and my registration code. Do I have to unregister the installed product and then request a new registration code?

2 Replies

  • Hi Eric,

    Please contact our Sales Department on this issue. When creating the case, specify Licensing as Type of Request.

  • EricT's avatar
    Occasional Contributor
    Thanks Allen. The link you posted helped me to report the issue to the right people and it is now resolved.