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IceBerge's avatar
IceBerge
Regular Visitor
10 years ago

error message when installing AQTime 8.40 on WIndows 7 x64 bit about unsigned driver

Hi,   When installing the newest release of AQTime on a WIndows 7 x64 PC I received this popup error message at the end of the installation that it tried to install an Unsigned driver and Windows...
  • hhherby's avatar
    hhherby
    9 years ago

    For future refrence, I was able to figure out what patch was missing from my system to get the digitally signed drivers to pass.  I was missing Security Update KB3033929.  For the less fortunate people out there that have their Windows Update run by an IT department.

hhherby's avatar
hhherby
New Contributor

Could you tell me what patch is needed to be installed on Windows 7 machine for this to work?  This way it would help my IT fix this issue?

DSager's avatar
DSager
Staff
9 years ago

There is no patch from SmartBear.  Make sure your Windows Operating System is up-to-date: Control Panel\All Control Panel Items\Windows Update

 

Note: "Digital signatures are based on Microsoft public key infrastructure technology...."

https://msdn.microsoft.com/en-us/library/windows/hardware/ff543743(v=vs.85).aspx

 

And remember SmartBear technical reps are always ready to further help.  Don't hesitate to open a AQtime support request for installation or usage issue: https://support.smartbear.com/message/?prod=AQtime

 

 

 

 

  • hhherby's avatar
    hhherby
    New Contributor
    9 years ago

    I was wondering if you knew what KB patch is needed to be installed on the Windows 7 machine to make Windows Up-To-Date?

    • DSager's avatar
      DSager
      Staff
      9 years ago

      That would be a question for a Microsoft rep, if the Windows, Control Panel\All Control Panel Items\Windows Update applet is failing.

       

      or try using the "Windows Update troubleshooter"

       

       

       

       

       

       

      • hhherby's avatar
        hhherby
        New Contributor
        9 years ago

        For future refrence, I was able to figure out what patch was missing from my system to get the digitally signed drivers to pass.  I was missing Security Update KB3033929.  For the less fortunate people out there that have their Windows Update run by an IT department.