Forum Discussion
LasseSL500
13 years agoOccasional Contributor
Hi,
now we are in a new catch-22 situation: We bought version 6.5, but it stopped working withg VS 2010 when you published an update for it. So I downloaded and tried AQTime 7. It worked, however just for a week or two - so I have uninstalled it.
Now I really need AQTime to work, in order to test our application before we release it. I think it's a fair expectation since we bought and paid for it?
However 6.5 is still crashing and I cannot install the evaluation version of AQTime 7 - the Setup stops with the message:
"Setup has found that a Standard for Embarcadero RAD Studio versions of AQTime is installed on your computer.
Setup of Smartbear AQTime 7 Pro was aborted."
That's correct: I have RAD Studio - I use that too. But that doesn't help me - I need to use it from Visual Studio !!!!
Does this mean that it is impossible for me to use your software? Neither the one we bought and paid for, nor the evaluation version ????
By the way: just saying: every time I contact you, I usually get an "irritated" response from some guys in Denmark, saying that "you know that we are here to support you, don't you?". The problem is that there is nothing on your web page that refer to these guys in Denmark - so I don't know how it should be possible for me to know about them? I have 3000 other things to do, so I don't have time to memorize their email addresses. Just saying. :)
now we are in a new catch-22 situation: We bought version 6.5, but it stopped working withg VS 2010 when you published an update for it. So I downloaded and tried AQTime 7. It worked, however just for a week or two - so I have uninstalled it.
Now I really need AQTime to work, in order to test our application before we release it. I think it's a fair expectation since we bought and paid for it?
However 6.5 is still crashing and I cannot install the evaluation version of AQTime 7 - the Setup stops with the message:
"Setup has found that a Standard for Embarcadero RAD Studio versions of AQTime is installed on your computer.
Setup of Smartbear AQTime 7 Pro was aborted."
That's correct: I have RAD Studio - I use that too. But that doesn't help me - I need to use it from Visual Studio !!!!
Does this mean that it is impossible for me to use your software? Neither the one we bought and paid for, nor the evaluation version ????
By the way: just saying: every time I contact you, I usually get an "irritated" response from some guys in Denmark, saying that "you know that we are here to support you, don't you?". The problem is that there is nothing on your web page that refer to these guys in Denmark - so I don't know how it should be possible for me to know about them? I have 3000 other things to do, so I don't have time to memorize their email addresses. Just saying. :)
Related Content
- 3 years ago
- 4 years ago
- 4 months ago
- 4 years ago
Recent Discussions
- 7 months ago
- 2 years ago