Forum Discussion

SJeffries's avatar
SJeffries
Staff
7 years ago

What is gstatic.com and is it a virus at AlertSite?

    Your monitoring tests may on occasion fail because of calls to the domain "gstatic.com" on the page. This domain is owned and used by Google as part of their Content Delivery Network (CDN). These calls do not appear in reports because of a virus or malware installed at the AlertSite Remote locations. These calls appear because the content delivered from the app server, to the browser at the time, tells the browser to make these calls.

 

     You can exclude these calls from the test using a simple Plain-Text URL Exclusion in DejaClick. This works in both Chrome and Firefox. Help links below.

 

URL Exclusions - Chrome

   https://support.smartbear.com/alertsite/docs/monitors/web/transaction/dejaclick-reference/chrome/configure-scripts/url-exclusions.html

 

URL Exclusions - Firefox

   https://support.smartbear.com/alertsite/docs/monitors/web/transaction/dejaclick-reference/firefox/configure-scripts/url-exclusion.html

 

     You could also add a Regular Expression that excludes ALL 3rd party calls as described at the forum post referenced below. Only calls to the main domain appear in the reports with this added.

 

https://community.smartbear.com/t5/AlertSite/How-do-I-exclude-every-call-in-DejaClick-that-is-NOT-from-my/m-p/139537#M249

  • SJeffries's avatar
    SJeffries
    Staff
    7 years ago

    just to clarify:
    These calls do not appear in reports because of a virus or malware installed at the AlertSite Remote locations.
    "There is no virus or malware installed on the AlertSite Remote location severs that causes these calls to appear in reports."

    • SJeffries's avatar
      SJeffries
      Staff
      7 years ago

      Another note regarding the default behavior of Chrome as it relatesd to gstatic:

       

      "In the event that Chrome detects SSL connection timeouts, certificate errors, or other network issues that might be caused by a captive portal (a hotel's WiFi network, for instance), Chrome will make a cookieless request to http://www.gstatic.com/generate_204 and check the response code."