Forum Discussion

WizardRegina's avatar
WizardRegina
New Contributor
8 years ago

Certificate Error on tests from some Alertsite sites

I created a short Alertsite Dejaclick script to test a web site logon, which worked fine when I tried it in my Firefox browser.  However, when I did the "Test on Demand" using the Calgary site with a...
  • SJeffries's avatar
    SJeffries
    8 years ago

    It appears to be an issue with an intermediate certificate. If the server in Calgary is unable to validate the certificate through a valid certificate authority chain, a dialog prompt is presented and the page shown displayed. The certificate itself may be fine, but we are unable to validate it through a valid CA which causes the issue.

     

    To resolve the problem, you can add a Dialog Prompt property to the script on the event triggering the 93 error. Using a CERIFICATE_INVALID prompt should resolve the issue. More on this in the post at the link below.

     

    https://community.smartbear.com/t5/AlertSite/Status-93-errors-triggered-by-an-invalid-SSL-certificate-chain/m-p/146551/highlight/true#M283

SJeffries's avatar
SJeffries
Staff

It appears to be an issue with an intermediate certificate. If the server in Calgary is unable to validate the certificate through a valid certificate authority chain, a dialog prompt is presented and the page shown displayed. The certificate itself may be fine, but we are unable to validate it through a valid CA which causes the issue.

 

To resolve the problem, you can add a Dialog Prompt property to the script on the event triggering the 93 error. Using a CERIFICATE_INVALID prompt should resolve the issue. More on this in the post at the link below.

 

https://community.smartbear.com/t5/AlertSite/Status-93-errors-triggered-by-an-invalid-SSL-certificate-chain/m-p/146551/highlight/true#M283

WizardRegina's avatar
WizardRegina
New Contributor
8 years ago

Thanks very much.  I made the script change that you recommended and let it run for a week; the script works reliably now.