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sealpup's avatar
sealpup
Occasional Contributor
15 years ago

running through proxy breaks Test samples

I'm running the Sample Simple TestSuite.
This works OK, using the MockService.

However, when I run the exact same test through our proxy server I get the login error below.
I will need to run through our proxy for the websites I will be accessing so need this to work.
Any ideas?
Thanks.

TestCase [Simple Login and Logout w. Properties Steps] started at 2010-09-02 10:02:40.023
Step 1 [Properties: Username and Password] OK: took 0 ms
Step 2 [Property Transfer: Move Username and Password] OK: took 0 ms
-> Performed transfer [TransferUser]
-> Performed transfer [TransferPass]
TestCase [Simple Login and Logout w. Properties Steps] failed [Cancelling due to failed test step], time taken = 21
TestCase [Simple Login and Logout Property Expansion] started at 2010-09-02 10:02:40.039
Step 1 [Test Request: login] FAILED: took 21 ms
-> [SOAP Response] error: </FONT> does not close tag <BR>.
-> [SOAP Response] </FONT> does not close tag <BR>.
-> [Schema Compliance] error: </FONT> does not close tag <BR>.
-> [Schema Compliance] </FONT> does not close tag <BR>.
Step 2 [Properties: Username and Password] OK: took 0 ms
Step 3 [Test Request: login] FAILED: took 17 ms
-> [SOAP Response] error: </FONT> does not close tag <BR>.
-> [SOAP Response] </FONT> does not close tag <BR>.
-> [Schema Compliance] error: </FONT> does not close tag <BR>.
-> [Schema Compliance] </FONT> does not close tag <BR>.
TestCase [Simple Login and Logout Property Expansion] failed [Cancelling due to failed test step], time taken = 17
TestCase [Simple Login and Logout and Login Again] started at 2010-09-02 10:02:40.070
Step 1 [Properties: Username and Password] OK: took 0 ms
Step 2 [Test Request: login] FAILED: took 17 ms
-> [SOAP Response] error: </FONT> does not close tag <BR>.
-> [SOAP Response] </FONT> does not close tag <BR>.
-> [Schema Compliance] error: </FONT> does not close tag <BR>.
-> [Schema Compliance] </FONT> does not close tag <BR>.
TestCase [Simple Login and Logout and Login Again] failed [Cancelling due to failed test step], time taken = 17
TestCase [Simple Search TestCase] started at 2010-09-02 10:02:40.086
Step 1 [Properties: Username and Password] OK: took 0 ms
Step 2 [Property Transfer: Move Username and Password] OK: took 15 ms
-> Performed transfer [TransferUser]
-> Performed transfer [TransferPass]
Step 3 [Test Request: login] FAILED: took 20 ms
-> [SOAP Response] error: </FONT> does not close tag <BR>.
-> [SOAP Response] </FONT> does not close tag <BR>.
-> [Schema Compliance] error: </FONT> does not close tag <BR>.
-> [Schema Compliance] </FONT> does not close tag <BR>.
TestCase [Simple Search TestCase] failed [Cancelling due to failed test step], time taken = 35

13 Replies

  • sealpup's avatar
    sealpup
    Occasional Contributor
    15 years ago
    Thanks for your reply.

    Yes, it looks like it is now using the login details from the script to login to our proxy - which will of course fail.
    I have set up the proxy settings in the SOAPUI preferences.
    So why is it failing now I'm using the proxy? I want it to login to our proxy using the settings I put into the preferences - not the ones in the script!

    Thanks, and excuse my ignorance.

    Thu Sep 02 10:50:15 BST 2010:DEBUG:>> "POST http://127.0.0.1:8088/mockSampleServiceSoapBinding HTTP/1.1[\r][\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:>> "Accept-Encoding: gzip,deflate[\r][\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:>> "Content-Type: text/xml;charset=UTF-8[\r][\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:>> "SOAPAction: "http://www.example.org/sample/login"[\r][\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:>> "User-Agent: Jakarta Commons-HttpClient/3.1[\r][\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:>> "Host: 127.0.0.1:8088[\r][\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:>> "Proxy-Connection: Keep-Alive[\r][\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:>> "Content-Length: 316[\r][\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:>> "[\r][\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:>> "<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:sam="http://www.example.org/sample/">[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:>> " <soapenv:Header/>[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:>> " <soapenv:Body>[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:>> " <sam:login>[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:>> " <username>Loginn0.011</username>[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:>> " <password>Loginn123</password>[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:>> " </sam:login>[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:>> " </soapenv:Body>[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:>> "</soapenv:Envelope>"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "HTTP/1.1 407 Proxy Authentication Required[\r][\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "HTTP/1.1 407 Proxy Authentication Required[\r][\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "Proxy-Authenticate: NTLM[\r][\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "Proxy-Authenticate: BASIC realm="aeg_ad_realm"[\r][\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "Cache-Control: no-cache[\r][\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "Pragma: no-cache[\r][\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "Content-Type: text/html; charset=utf-8[\r][\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "Proxy-Connection: close[\r][\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "Set-Cookie: BCSI-CS0A26F647=2; Path=/[\r][\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "Connection: close[\r][\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "Content-Length: 810[\r][\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "[\r][\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "<HTML><HEAD>[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "<TITLE>Access Denied</TITLE>[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "</HEAD>[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "<BODY>[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "<FONT face="Helvetica">[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "<big><strong></strong></big><BR>[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "</FONT>[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "<blockquote>[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "<TABLE border=0 cellPadding=1 width="80%">[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "<TR><TD>[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "<FONT face="Helvetica">[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "<big>Access Denied (authentication_failed)</big>[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "<BR>[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "<BR>[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "</FONT>[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "</TD></TR>[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "<TR><TD>[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "<FONT face="Helvetica">[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "Your credentials could not be authenticated: "Credentials required.". You will not be permitted access until your credentials can be verified.[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "</FONT>[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "</TD></TR>[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "<TR><TD>[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "<FONT face="Helvetica">[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "This is typically caused by an incorrect username and/or password, but could also be caused by network problems.[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "</FONT>[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "</TD></TR>[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "<TR><TD>[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "<FONT face="Helvetica" SIZE=2>[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "<BR>[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "For assistance, contact your network support team.[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "</FONT>[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "</TD></TR>[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "</TABLE>[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "</blockquote>[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "</FONT>[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "</BODY></HTML>[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:>> "POST http://127.0.0.1:8088/mockSampleServiceSoapBinding HTTP/1.1[\r][\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:>> "Accept-Encoding: gzip,deflate[\r][\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:>> "Content-Type: text/xml;charset=UTF-8[\r][\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:>> "SOAPAction: "http://www.example.org/sample/login"[\r][\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:>> "User-Agent: Jakarta Commons-HttpClient/3.1[\r][\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:>> "Proxy-Connection: Keep-Alive[\r][\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:>> "Content-Length: 316[\r][\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:>> "Host: 127.0.0.1:8088[\r][\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:>> "Cookie: $Version=0; BCSI-CS0A26F647=2; $Path=/[\r][\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:>> "[\r][\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:>> "<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:sam="http://www.example.org/sample/">[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:>> " <soapenv:Header/>[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:>> " <soapenv:Body>[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:>> " <sam:login>[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:>> " <username>Loginn0.011</username>[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:>> " <password>Loginn123</password>[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:>> " </sam:login>[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:>> " </soapenv:Body>[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:>> "</soapenv:Envelope>"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "HTTP/1.1 407 Proxy Authentication Required[\r][\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "HTTP/1.1 407 Proxy Authentication Required[\r][\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "Proxy-Authenticate: NTLM[\r][\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "Proxy-Authenticate: BASIC realm="aeg_ad_realm"[\r][\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "Cache-Control: no-cache[\r][\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "Pragma: no-cache[\r][\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "Content-Type: text/html; charset=utf-8[\r][\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "Proxy-Connection: close[\r][\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "Set-Cookie: BCSI-CS0A26F647=2; Path=/[\r][\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "Connection: close[\r][\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "Content-Length: 810[\r][\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "[\r][\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "<HTML><HEAD>[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "<TITLE>Access Denied</TITLE>[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "</HEAD>[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "<BODY>[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "<FONT face="Helvetica">[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "<big><strong></strong></big><BR>[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "</FONT>[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "<blockquote>[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "<TABLE border=0 cellPadding=1 width="80%">[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "<TR><TD>[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "<FONT face="Helvetica">[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "<big>Access Denied (authentication_failed)</big>[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "<BR>[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "<BR>[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "</FONT>[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "</TD></TR>[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "<TR><TD>[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "<FONT face="Helvetica">[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "Your credentials could not be authenticated: "Credentials required.". You will not be permitted access until your credentials can be verified.[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "</FONT>[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "</TD></TR>[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "<TR><TD>[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "<FONT face="Helvetica">[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "This is typically caused by an incorrect username and/or password, but could also be caused by network problems.[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "</FONT>[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "</TD></TR>[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "<TR><TD>[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "<FONT face="Helvetica" SIZE=2>[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "<BR>[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "For assistance, contact your network support team.[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "</FONT>[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "</TD></TR>[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "</TABLE>[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "</blockquote>[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "</FONT>[\n]"
    Thu Sep 02 10:50:15 BST 2010:DEBUG:<< "</BODY></HTML>[\n]"
  • SmartBear_Suppo's avatar
    SmartBear_Suppo
    Icon for Alumni rankAlumni
    15 years ago
    Have you tested with the correct username and password for the proxy in the request, just to see if the proxy is picking them up from there?

    What type of proxy are you using?

    /Nenad
    http://eviware.com
  • sealpup's avatar
    sealpup
    Occasional Contributor
    15 years ago
    Have you tested with the correct username and password for the proxy in the request, just to see if the proxy is picking them up from there?


    I just did that - it fails as before. So I think the proxy is not picking upt he details from the script.
    I am pretty certain I have the right userid & password for the proxy as the network security guys here indicated which details it would need.
    Not therefore sure why it's failing.

    What type of proxy are you using?


    erm, sorry I don't know the answer to that. I could find out. What type of answer would you expect, so I know what question specifically to ask.

    Continued thanks for your assistance.
  • SmartBear_Suppo's avatar
    SmartBear_Suppo
    Icon for Alumni rankAlumni
    15 years ago
    If you could ask which software you are using for your proxy, that might give us some idea of where to look for the cause of the problem.

    I have to confess I am puzzled by this.

    /Nenad
    http://eviware.com
  • sealpup's avatar
    sealpup
    Occasional Contributor
    15 years ago
    Apparently we use Bluecoat SG proxies.
    The model is SG8100 running BlueCoat SGOS 4.2.9.1

    Hope this helps
  • SmartBear_Suppo's avatar
    SmartBear_Suppo
    Icon for Alumni rankAlumni
    15 years ago
    Check if you can see the server that you are trying to test in a web browser.

    I see that you are testing a locally running service, you can try adding localhost and 127.0.0.1 to the exclusion list on the proxy settings.

    /Nenad
    http://eviware.com
  • sealpup's avatar
    sealpup
    Occasional Contributor
    15 years ago
    Adding localhost or 127.0.0.1 to the exclusion list on the proxy settings fixes the problem for the Test samples.

    That's great. Thanks.
    Unfortunately the real test (to an external website) - with the log below still doesn't work with the same authentication issues.

    Any ideas!?
    Thanks.

    Thu Sep 02 15:59:21 BST 2010:DEBUG:>> "CONNECT test.salesforce.com:443 HTTP/1.1"
    Thu Sep 02 15:59:21 BST 2010:DEBUG:>> "User-Agent: Jakarta Commons-HttpClient/3.1[\r][\n]"
    Thu Sep 02 15:59:21 BST 2010:DEBUG:>> "Host: test.salesforce.com[\r][\n]"
    Thu Sep 02 15:59:21 BST 2010:DEBUG:>> "Proxy-Connection: Keep-Alive[\r][\n]"
    Thu Sep 02 15:59:21 BST 2010:DEBUG:>> "[\r][\n]"
    Thu Sep 02 15:59:21 BST 2010:DEBUG:<< "HTTP/1.1 407 Proxy Authentication Required[\r][\n]"
    Thu Sep 02 15:59:21 BST 2010:DEBUG:<< "HTTP/1.1 407 Proxy Authentication Required[\r][\n]"
    Thu Sep 02 15:59:21 BST 2010:DEBUG:<< "Proxy-Authenticate: NTLM[\r][\n]"
    Thu Sep 02 15:59:21 BST 2010:DEBUG:<< "Proxy-Authenticate: BASIC realm="aeg_ad_realm"[\r][\n]"
    Thu Sep 02 15:59:21 BST 2010:DEBUG:<< "Cache-Control: no-cache[\r][\n]"
    Thu Sep 02 15:59:21 BST 2010:DEBUG:<< "Pragma: no-cache[\r][\n]"
    Thu Sep 02 15:59:21 BST 2010:DEBUG:<< "Content-Type: text/html; charset=utf-8[\r][\n]"
    Thu Sep 02 15:59:21 BST 2010:DEBUG:<< "Proxy-Connection: close[\r][\n]"
    Thu Sep 02 15:59:21 BST 2010:DEBUG:<< "Set-Cookie: BCSI-CS0A26F647=2; Path=/[\r][\n]"
    Thu Sep 02 15:59:21 BST 2010:DEBUG:<< "Connection: close[\r][\n]"
    Thu Sep 02 15:59:21 BST 2010:DEBUG:<< "Content-Length: 810[\r][\n]"
    Thu Sep 02 15:59:21 BST 2010:DEBUG:<< "[\r][\n]"
    Thu Sep 02 15:59:21 BST 2010:DEBUG:<< "<HTML><HEAD>[\n]"
    Thu Sep 02 15:59:21 BST 2010:DEBUG:<< "<TITLE>Access Denied</TITLE>[\n]"
    Thu Sep 02 15:59:21 BST 2010:DEBUG:<< "</HEAD>[\n]"
    Thu Sep 02 15:59:21 BST 2010:DEBUG:<< "<BODY>[\n]"
    Thu Sep 02 15:59:21 BST 2010:DEBUG:<< "<FONT face="Helvetica">[\n]"
    Thu Sep 02 15:59:21 BST 2010:DEBUG:<< "<big><strong></strong></big><BR>[\n]"
    Thu Sep 02 15:59:21 BST 2010:DEBUG:<< "</FONT>[\n]"
    Thu Sep 02 15:59:21 BST 2010:DEBUG:<< "<blockquote>[\n]"
    Thu Sep 02 15:59:21 BST 2010:DEBUG:<< "<TABLE border=0 cellPadding=1 width="80%">[\n]"
    Thu Sep 02 15:59:21 BST 2010:DEBUG:<< "<TR><TD>[\n]"
    Thu Sep 02 15:59:21 BST 2010:DEBUG:<< "<FONT face="Helvetica">[\n]"
    Thu Sep 02 15:59:21 BST 2010:DEBUG:<< "<big>Access Denied (authentication_failed)</big>[\n]"
    Thu Sep 02 15:59:21 BST 2010:DEBUG:<< "<BR>[\n]"
    Thu Sep 02 15:59:21 BST 2010:DEBUG:<< "<BR>[\n]"
    Thu Sep 02 15:59:21 BST 2010:DEBUG:<< "</FONT>[\n]"
    Thu Sep 02 15:59:21 BST 2010:DEBUG:<< "</TD></TR>[\n]"
    Thu Sep 02 15:59:21 BST 2010:DEBUG:<< "<TR><TD>[\n]"
    Thu Sep 02 15:59:21 BST 2010:DEBUG:<< "<FONT face="Helvetica">[\n]"
    Thu Sep 02 15:59:21 BST 2010:DEBUG:<< "Your credentials could not be authenticated: "Credentials required.". You will not be permitted access until your credentials can be verified.[\n]"
    Thu Sep 02 15:59:21 BST 2010:DEBUG:<< "</FONT>[\n]"
    Thu Sep 02 15:59:21 BST 2010:DEBUG:<< "</TD></TR>[\n]"
    Thu Sep 02 15:59:21 BST 2010:DEBUG:<< "<TR><TD>[\n]"
    Thu Sep 02 15:59:21 BST 2010:DEBUG:<< "<FONT face="Helvetica">[\n]"
    Thu Sep 02 15:59:21 BST 2010:DEBUG:<< "This is typically caused by an incorrect username and/or password, but could also be caused by network problems.[\n]"
    Thu Sep 02 15:59:21 BST 2010:DEBUG:<< "</FONT>[\n]"
    Thu Sep 02 15:59:21 BST 2010:DEBUG:<< "</TD></TR>[\n]"
    Thu Sep 02 15:59:21 BST 2010:DEBUG:<< "<TR><TD>[\n]"
    Thu Sep 02 15:59:21 BST 2010:DEBUG:<< "<FONT face="Helvetica" SIZE=2>[\n]"
    Thu Sep 02 15:59:21 BST 2010:DEBUG:<< "<BR>[\n]"
    Thu Sep 02 15:59:21 BST 2010:DEBUG:<< "For assistance, contact your network support team.[\n]"
    Thu Sep 02 15:59:21 BST 2010:DEBUG:<< "</FONT>[\n]"
    Thu Sep 02 15:59:21 BST 2010:DEBUG:<< "</TD></TR>[\n]"
    Thu Sep 02 15:59:21 BST 2010:DEBUG:<< "</TABLE>[\n]"
    Thu Sep 02 15:59:21 BST 2010:DEBUG:<< "</blockquote>[\n]"
    Thu Sep 02 15:59:21 BST 2010:DEBUG:<< "</FONT>[\n]"
    Thu Sep 02 15:59:21 BST 2010:DEBUG:<< "</BODY></HTML>[\n]"
    Thu Sep 02 15:59:21 BST 2010:DEBUG:>> "CONNECT test.salesforce.com:443 HTTP/1.1"
    Thu Sep 02 15:59:21 BST 2010:DEBUG:>> "User-Agent: Jakarta Commons-HttpClient/3.1[\r][\n]"
    Thu Sep 02 15:59:21 BST 2010:DEBUG:>> "Proxy-Connection: Keep-Alive[\r][\n]"
    Thu Sep 02 15:59:21 BST 2010:DEBUG:>> "Host: test.salesforce.com[\r][\n]"
    Thu Sep 02 15:59:21 BST 2010:DEBUG:>> "[\r][\n]"
    Thu Sep 02 15:59:21 BST 2010:DEBUG:<< "HTTP/1.1 407 Proxy Authentication Required[\r][\n]"
    Thu Sep 02 15:59:21 BST 2010:DEBUG:<< "HTTP/1.1 407 Proxy Authentication Required[\r][\n]"
    Thu Sep 02 15:59:21 BST 2010:DEBUG:<< "Proxy-Authenticate: NTLM[\r][\n]"
    Thu Sep 02 15:59:21 BST 2010:DEBUG:<< "Proxy-Authenticate: BASIC realm="aeg_ad_realm"[\r][\n]"
    Thu Sep 02 15:59:21 BST 2010:DEBUG:<< "Cache-Control: no-cache[\r][\n]"
    Thu Sep 02 15:59:21 BST 2010:DEBUG:<< "Pragma: no-cache[\r][\n]"
    Thu Sep 02 15:59:21 BST 2010:DEBUG:<< "Content-Type: text/html; charset=utf-8[\r][\n]"
    Thu Sep 02 15:59:21 BST 2010:DEBUG:<< "Proxy-Connection: close[\r][\n]"
    Thu Sep 02 15:59:21 BST 2010:DEBUG:<< "Set-Cookie: BCSI-CS0A26F647=2; Path=/[\r][\n]"
    Thu Sep 02 15:59:21 BST 2010:DEBUG:<< "Connection: close[\r][\n]"
    Thu Sep 02 15:59:21 BST 2010:DEBUG:<< "Content-Length: 810[\r][\n]"
    Thu Sep 02 15:59:21 BST 2010:DEBUG:<< "[\r][\n]"
  • SmartBear_Suppo's avatar
    SmartBear_Suppo
    Icon for Alumni rankAlumni
    15 years ago
    Hello,

    In request test step there is an Aut Tab for Authentication, try putting proxy user/pass there.

    Let me know does this helps,
    robert
  • sealpup's avatar
    sealpup
    Occasional Contributor
    15 years ago
    Robert,
    Thanks for you reply.

    Unfortunately your suggestion (which I tried already) results in the same failure. (proxy login/authentication)

    I think it's clearly trying to log in to our proxy with the wrong details.
    Is there any way I can actually have the log show me which userid & password it's trying to access the proxy with?

    I'm struggling and frustrated with this. It ought to be easy.

    Thanks for any assistance.

    kevin.