Installer of LoadComplete 4.6 Missing in My Products

Question

Hi Smartbear Community,&nbsp;We would like to upgrade our tool version from LoadComplete 3.20 to LoadComplete 4.6 however, we couldn't find its installer in My Products page (my.smartbear.com). Only installers of the previous LoadComplete versions can be found. We checked My Subscriptions page and there, we found&nbsp;Maintenance Subscription Renewal for LoadComplete v.4 although no link to the installer was provided.&nbsp;We attached screenshots of the two pages, My Products and My Subscriptions, for your reference. I would like to send my thank yous in advance to whoever will assist us on this matter.&nbsp;Regards,Chris

ccl122591 · Answer

Hi Alex,&nbsp;We already contacted Smartbear Support using the link you've provided. Please continue to help this community, you're a big help!&nbsp;Regards,Chris

alexkaras · Answer

Hi Chris,
&nbsp;
Considering that you have active subscription for v.4, I would expect that the installer should be accessible to you.
The fastest way is to contact Sales via the https://support.smartbear.com/message/?prod=LoadComplete form.

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Installer of LoadComplete 4.6 Missing in My Products

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