Forum Discussion

ccl122591's avatar
ccl122591
Occasional Contributor
7 years ago

Installer of LoadComplete 4.6 Missing in My Products

Hi Smartbear Community,

 

We would like to upgrade our tool version from LoadComplete 3.20 to LoadComplete 4.6 however, we couldn't find its installer in My Products page (my.smartbear.com). Only installers of the previous LoadComplete versions can be found. We checked My Subscriptions page and there, we found Maintenance Subscription Renewal for LoadComplete v.4 although no link to the installer was provided.

 

We attached screenshots of the two pages, My Products and My Subscriptions, for your reference. I would like to send my thank yous in advance to whoever will assist us on this matter.

 

Regards,

Chris

2 Replies

    • ccl122591's avatar
      ccl122591
      Occasional Contributor

      Hi Alex,

       

      We already contacted Smartbear Support using the link you've provided. Please continue to help this community, you're a big help!

       

      Regards,

      Chris