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luxel's avatar
New Contributor
12 years ago

ccollab addversions - "ScmCommunicationException: Unknown characters in ClearCase version"

When running ccollab addversions command, I got below error, can anyone help here? Thanks!

log as below:

FINE: Adding version


Aug 13, 2012 10:41:20 AM com.smartbear.cmdline.CommandLine getCommandLine

FINE: cmdline: WD: /vobs/uif; "cleartool" "pwv" "-root"

Aug 13, 2012 10:41:20 AM com.smartbear.cmdline.CommandLine executeCommandLine

FINE: result: 0 lines of textual data:

Aug 13, 2012 10:41:20 AM com.smartbear.ccollab.CLI doMain

FINE: Error running command addversions

com.smartbear.cmdline.ScmCommunicationException: Unknown characters in ClearCase version: /vobs/uif/ui.cxx@@/main/mybranch/1

        at com.smartbear.scm.impl.clearcase.ClearCaseVersion.<init>(

        at com.smartbear.scm.impl.clearcase.ClearCaseScmVersion.getHistory(

        at com.smartbear.scm.ScmChangeset.addVersionsByName(

        at com.smartbear.ccollab.client.commands.CommandAddVersions.execute(


        at com.smartbear.ccollab.client.commands.Command.validateAndExecute(

        at com.smartbear.ccollab.CLI.doMain(

        at com.smartbear.ccollab.Main.doMain(

        at com.smartbear.ccollab.Main.main(

        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

        at sun.reflect.NativeMethodAccessorImpl.invoke(

        at sun.reflect.DelegatingMethodAccessorImpl.invoke(

        at java.lang.reflect.Method.invoke(

        at com.exe4j.runtime.LauncherEngine.launch(Unknown Source)

        at com.install4j.runtime.Launcher.main(Unknown Source)

Aug 13, 2012 10:41:20 AM com.smartbear.ccollab.datamodel.Engine close

3 Replies

  • Hi Luxel,

    Will you please run that same command in debug mode and email the resulting log file to our Tech Support address?

    Run the command like this:

    ccollab --debug addversions
  • luxel's avatar
    New Contributor
    Thank you for suggestion. I have email my log file to Support Team.
  • luxel's avatar
    New Contributor
    Hi Nancy

    It looks like the email address is not correct:

    Delivery has failed to these recipients or groups:

    The e-mail address you entered couldn't be found. Please check the recipient's e-mail address and try to resend the message. If the problem continues, please contact your helpdesk.