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SmartBearRD's avatar
8 years ago

ST93 - Warning: Unresponsive script Pop-Up – What Dialog Prompt Do I use?

The proper Dialog Prompt to use on this is the Generic Prompt with Button Selection: Accept. It is OK if you use a Repeat Count of more than 1.

 

Please see the following videos (these are for example only of how to apply the Dialog Prompt)

 

Unresponsive script Pop Up - ST93 - Dialog Prompt Generic Prompt

https://vimeo.com/235379195

 

Applying Generic Prompt Dialog Prompt

https://vimeo.com/235381382

 

This is from a recent Customer Care case. A Knowledge Base article was created based on this case:

https://na33.salesforce.com/articles/Technical_Article/I-am-Getting-a-ST93-Error-On-Warning-Unresponsive-script-Pop-Up-What-Dialog-Prompt-Do-I-use?popup=false&navBack=H4sIAAAAAAAAAIuuVipWslLyzssvz0lNSU_1yM9NVdJRygaKFSSmp4ZkluSA-KVAvn58aaZ-NkyhPpCDosu-ODWxKDnDVqk2FgDeHqwIVQAAAA

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