Forum Discussion

jf's avatar
jf
New Contributor
12 years ago

Floating license upgrade from v7 to v8

Hello,



I am about to upgrade the floating license on our license server.  It says it will deactivate the previous license.



If I go ahead, will users have to upgrade to v8.0 or will they still be able to run older versions (7.X)?



Thank you!
  • TanyaYatskovska's avatar
    TanyaYatskovska
    SmartBear Alumni (Retired)
    12 years ago

    Hi,


     


    Actually, v.8 and v. 7 licenses don't affect each other. It means that you can have two product versions activated on your computer while you are migrating your tests.


     

  • jf's avatar
    jf
    New Contributor
    12 years ago
    Hello Tanya,



    That's not what the message I get says.  It clearly says:



    "One license server cannot hold multiple keys for the same product. ... The new license key will replace the existing one."



    So I guess I would need to install the v8 license key on another server so users have time to move to the new version?



    See include clip showing the message I get.



    Thanks,
  • TanyaYatskovska's avatar
    TanyaYatskovska
    SmartBear Alumni (Retired)
    12 years ago

    Hi,


     


    You'd better contact our Support team to resolve this issue. 


    Actually, if you get this message, it means that AQtime 8 is already activated on this computer. Do you have several keys in your account for this product? As you are using a Floating User license, they can be merged. Our Support team can assist you with this.