ContributionsMost RecentMost LikesSolutionsRe: Jira Connector: Error - unable to load mapping settings Turns out we had duplicate user records in Jira, which did not show up in the interface. Once cleared mappings worked Re: Jira Connector: Error - unable to load mapping settings Just an update. Talking to Support. Problem is not resolved there are investigating. Will post an update when I get one Re: Jira Connector: Error - unable to load mapping settings I did yesterday thanks Re: Jira Connector: Error - unable to load mapping settings Rereading the docs and checking our Jira setup would using an Agile simplified workflow cause this issue. Re: Jira Connector: Error - unable to load mapping settings Yeah that is what I thought too, though the users i am using have full access , but I'll check again. Re: Jira Connector: Error - unable to load mapping settings Thanks for the documentation. I guess what I don't understand is that when I click either of the mappings (Field and User) I get the error. So I have no way to adjust mappings. Those tabs should not be dependent on predefined "anything" to load. If I have to create fields in both QAComplete and Jira to allow those tabs to load seems very odd. Especially since the User Mappings tab also fails to load. Re: Jira Connector: Error - unable to load mapping settings Custom Columns, huh? Why would I need custom columns. Isn't the whole point of mapping fields is to do just that. Also I do not see any mention in documentation of this. Could you post a link where this is discussed? Thanks Jira Connector: Error - unable to load mapping settings I am able to successfully connect to Jira and QAComplete and was able to successfully import a few bugs. But when I try and load the mappings tab in the connector I get a "Unable to load mappings settings" error. Not sure how to proceed. Thanks Solved