brian_g_snell
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Joined 11 years ago
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Re: review auto notifications
This is great information and thank you for the response. However, the auto-notifications are based on a "Deadline" date. in all of my review templates there is no "Deadline" date used or available, as far as I can see. i do have a "Meeting Date" for when the review is planned for and a "Review Closure Need by Date". How is the "Deadline" determined, as it relates to the auto-notifications? Thanks again!1.1KViews0likes1CommentHow to retrieve archived reviews
We recently updated to rev 13.4 of Collaborator which allows for easier archiving and possible retrieval of reviews. For the initial setup of the new Collaborator there were a number of reviews tagged for archiving, in bulk. I now have a review that i need to retrieve. i accessed the Archiving folder on our server in an attempt to find and retrieve a review. The archive folder structure has a bunch other folder all titled like: a1, a2,a3, ff, f1.... In those folders are files titled "367s420d9f....." 1) how do i find out which file is the review i need to recover? 2) how do i open that file/unwrap it in Collaborator? Thanks!!Collaborator comments have very large space in the text
This is in the diff-viewer screen...I have been asked to address an issue where various reviews in Collaborator (13.4) have comments that were entered where most of them the text is formatted as a paragraph would be. however other comments in the same review for the same document have a very large space (like 100 line returns) in the text and the comment shows what looks like metadata for the text. if i view the Details for for the review the comment for that same pin is normal.1KViews0likes3CommentsReturn email address when user is in a comment
We recently upgraded to rev 13.4. In this new rev of Collaborator (we were previously at 10.1) there is the ability to email a user if their name is used in a comment. The problem is that in the email the user receives there is a link back to the review their name was used in. The link is missing part of the upfront URL and as such will not take the user to the review. I am guessing that it is a configuration that was missed on install. Please advise. THANKS!Solved983Views0likes1Comment