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Re: Can't contact support
Hi Tanya, I did exactly what you describe, but it did not work. I also filled in the customer ID. I ended up requesting an AQtime trial and then the message did not pop up and the support request was submitted. So the issue is solved for me. Still weird but solved :-) Thanks for the reply. Dirk.11 years agoPlace Community Off-TopicCommunity Off-Topic5KViews0likes0CommentsCan't contact support
Hi, could anyone please tell me what I'm doing wrong... I want to contact the support for deactivating my AQtime licence so I can use it on my new company computer (forgot to uninstall it on the last one). But the support form keeps telling me "No trial version is registered to the specified e-mail address." and the request is not submitted. It's true, I have no trial version... but an AQtime Pro 7 licence! Contacting the support via e-mail isn't possible either... auto reply tells me I have to use the website. It's kind of frustrating... :-( Dirk.11 years agoPlace Community Off-TopicCommunity Off-Topic8.5KViews0likes4Comments