alicjamajewska
SmartBear Alumni (Retired)
Joined 4 years ago
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Re: Bug in Zephyr Scale Cloud - Search filters are saved but cannot be cleared
Hi JayC, thanks for mentioning it, I've created a bug for this behaviour and the team will take care of it. I would suggesttyping some value into filter and removing it instead of clearing cookies, it's definitely more convenient. Best regards, Alicja763Views1like0CommentsRe: Firefox buttons problem.
HiFrank_Rahdeandnewbe We received a response from Firefox, they confirmed it's a Firefox issue (https://bugzilla.mozilla.org/show_bug.cgi?id=1744773#c0) and provided a convenient workaround: The workaround is to set the `fission.autostart`setting inFirefox config page `about:config`for your current Profile to `false` and restart Firefox. New Firefox profiles have this value set to `false`by default, that's why creating new profile resolves the problem. Toggling the `fission.autostart`to `false`resolved the issue for us for the profile for which we faced the same problem with links. The alternative is to wait for fix to this bug:https://bugzilla.mozilla.org/show_bug.cgi?id=1744321 Best regards, Alicja1.4KViews0likes2CommentsRe: Firefox buttons problem.
Hinewbe I have another workaround that might interest you: Creating a fresh Firefox profile and switching to it solves the issue (instruction here: https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles). It's also not ideal as it might require exporting and importing your bookmarks and other data, so we will continue analysing the issue, hope it's helpful anyway.1.5KViews0likes1CommentRe: Firefox buttons problem.
Heynewbe then switching to a different browser seems to be the last resort for now. We're still analysing the issue but based on our insights Zephyr Scale does not seem to be the root cause for that. I'll keep you informed if we have some other workaround or more information.1.5KViews0likes2CommentsRe: Firefox buttons problem.
Hey newbe, it looks like a browser & Jira Cloud issue, it might be the case that the same problem happens for other Jira plugins (that is: links that should open within the same window tab are not working) . There are few things you can try out to fix it: -clear the browser cache and try again, - install downgraded Firefox (https://support.mozilla.org/en-US/kb/install-older-version-firefox) and upgrade it, - right-click the 'New' button to open it in a new tab - not ideal, but the fastest way if you don't want to use former steps1.5KViews0likes9Comments