ContributionsMost RecentMost LikesSolutionsRe: Error importing CSV - This file format is unsupported by Zephyr Scale. Seems like there's an issue with our JIRA setup, so I'm working with SmartBear to figure that out. Thanks for replying, MisterB! Error importing CSV - This file format is unsupported by Zephyr Scale. We're doing the 30-day trial of Zephyr Scale for our JIRA Server instance. I have test cases in Google Sheets that I've exported as CSV. When I try to import a CSV, I get "This file format is unsupported by Zephyr Scale." To try something different, I downloaded the template Sample1.csv file from the "Import Test Cases From CSV" support page on SmartBear and tried to import that as CSV. I still get the same error message. I opened both CSVs in Sublime Text and saved them with UTF-8 encoding, in case there was some weird issue with that. Is there something really obvious that I'm missing here? Solved