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Test Automation task is "In Progress" for more than 24 hours.

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Axiney
New Contributor

Test Automation task is "In Progress" for more than 24 hours.

Uploaded xUnit xml via curl, only 270 tests hanged it. Also cannot delete other automation tasks which are not in progress.

1 ACCEPTED SOLUTION

Accepted Solutions
sanjeevpande
Staff

Re: Test Automation task is "In Progress" for more than 24 hours.

Hi @Axiney ,

 

You can run the following api to reset the job status to FAIL OR SUCCESS.

https://support.smartbear.com/zephyr-squad-cloud/docs/test-automation/api.html#update-status

 

Once the job status is updated, you can delete the job.

View solution in original post

5 REPLIES 5
sanjeevpande
Staff

Re: Test Automation task is "In Progress" for more than 24 hours.

Hello @Axiney ,

 

Could you please confirm if the test names in the results file does not contain any special characters and the test names are unique.

There is a known issue with Jira where the search issues results are empty when special characters are used.

https://jira.atlassian.com/browse/JRACLOUD-75866

 

While parsing the results file, we fetch the issue details from Jira and due to this issue, we get empty response from Jira. We are working on adding error handling for better response message.

 

Thank you.

 

Axiney
New Contributor

Re: Test Automation task is "In Progress" for more than 24 hours.

Hi @sanjeevpande 
There was no special characters (already knew about this bug) but there was one with no name (empty string).
Wonder how i can get rid of this eternal processing task.

sanjeevpande
Staff

Re: Test Automation task is "In Progress" for more than 24 hours.

Hi @Axiney ,

 

You can run the following api to reset the job status to FAIL OR SUCCESS.

https://support.smartbear.com/zephyr-squad-cloud/docs/test-automation/api.html#update-status

 

Once the job status is updated, you can delete the job.

View solution in original post

sanjeevpande
Staff

Re: Test Automation task is "In Progress" for more than 24 hours.

Could you please attach the results file for our analysis. It will help us to reproduce and rectify with proper error handling.

Axiney
New Contributor

Re: Test Automation task is "In Progress" for more than 24 hours.

There you go, thank you.

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