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Zephyr reports are not showing up in Confluence page , though they are working in JIRA dashboard

SOLVED
scitiprolu
New Contributor

Zephyr reports are not showing up in Confluence page , though they are working in JIRA dashboard

Zephyr macro's are not showing up in Confluence page, though they are working in JIRA dashboard gadgets. 

After adding the macros in a confluence page (mirroring how I configured in JIRA dashboard), no data shows on page after publishing. Application links are configured both ways from JIRA and confluence. 

Zephyr Scale Reporting for Confluence version : 2.0.0, 

  • Confluence version 7.4.3

Zephyr Scale (JIRA ) : 8.0.2

        JIRA version :   8.11.1

1 ACCEPTED SOLUTION

Accepted Solutions

Re: Zephyr reports are not showing up in Confluence page , though they are working in JIRA dashboard

@scitiprolu a possible cause might be if you have multiple application links in Jira or Confluence.

 

In this case, if the application link is not the first one in the list, Zephyr Scale will not pick it up.

 

Would it be possible for you to double-check if this is the case?

 

Other than that, a support ticket would be the next step.

View solution in original post

3 REPLIES 3

Re: Zephyr reports are not showing up in Confluence page , though they are working in JIRA dashboard

Hey @scitiprolu based on what you described it should work, indeed.

 

So in this case I would suggest opening a support ticket so the team can help with the troubleshooting.

 

Support portal for Zephyr Scale Server/DC: https://smartbear.atlassian.net/servicedesk/customer/portal/43

 

Re: Zephyr reports are not showing up in Confluence page , though they are working in JIRA dashboard

@scitiprolu a possible cause might be if you have multiple application links in Jira or Confluence.

 

In this case, if the application link is not the first one in the list, Zephyr Scale will not pick it up.

 

Would it be possible for you to double-check if this is the case?

 

Other than that, a support ticket would be the next step.

View solution in original post

scitiprolu
New Contributor

Re: Zephyr reports are not showing up in Confluence page , though they are working in JIRA dashboard

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