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Getting Started with Zephyr Scale

Community Manager

Getting Started with Zephyr Scale


Welcome to the Zephyr Scale Community! We will be happy to help you get started with Zephyr Scale and grow your expertise in the product.



All current Community members noted that one of the best options to learn the product is to consult with the Zephyr Community members. So, feel free to submit your own questions. Community Leaders are looking forward to helping you!



Not ready to post your first question? Watch the exclusive videos with Community Leaders and industry experts, where they give great tips for new users. And, don’t forget to give them your Kudos!


Here are our rules, because there should always be some rules - please make sure that you don't break them. Also, I encourage you to review the Community Guide to get the most out of your time in the SmartBear Community.



Review the following resources to learn the product:



All community questions are managed only by Zephyr Scale Community members who are not SmartBear employees. If you want to get help from the SmartBear Support Team, please submit your ticket here.



You might want to access our Ideas Portal to create an idea/improvement request which you wish to be added to Zephyr Scale or vote for existing ones.


Our product manager conducts a regular review of the ideas in the portal to gain insight into what customers are looking for. Ideas are assessed based on several factors:
- How many customers are interested in this idea (votes/linked requests/sales discussions)?
- Does this align with our near-term roadmap?
- Does this align with our vision for the app moving forward?
- Does this match what we see from our in-app analytics?


Once a new idea is created, the status will be set to Reviewing. Once our PM has taken a look at it, they will be moved to another status.

Tanya Yatskovskaya
SmartBear Community and Education Manager

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