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Veronika03's avatar
Veronika03
Occasional Contributor
10 months ago

Zephyr scale called steps not inclined correctly.

hs any one seen this!

 

This is a weird bug where test steps in Zephyr show in execution all then all the step 2s, and so on, rather than inlining the called steps correctly.

10 Replies

  • MisterB's avatar
    MisterB
    Champion Level 3

    I've not seen that before.  I'm assuming you imported the data by CSV.  I've captured file issues before, pre-import, where users have added hard 'carriage returns' into cells, i.e. by entering CTRL+Enter into an Excel cell, or where users have added commas (",") into narrative/text.  I think either of those would confuse the import tool.  Does the file look correct when you open it as a CSV file (in other words, you open the file in Excel and have to convert it using Text to Columns and use the Comma delimiter) - is everything in it's row and column as expected?

     

    If the file looks fine when you open it as a CSV then I would suggest it's a bug and would contact Smartbear support: SmartBear Support

  • Veronika03's avatar
    Veronika03
    Occasional Contributor

    This is not the imported data from Excel or CSV. 
    The scenario is when I called 2 existing scripts one after the other in a new test then I saw this issue. 
    For example in the below test, I called 'client login' in the test step 1 and test step 2 'successful node and expansion' then it's causing all then in execution all the steps 1s and all the step 2s, and so on, rather than inlining the called steps correctly.

     

  • MisterB's avatar
    MisterB
    Champion Level 3

    That's interesting, and weird!  I've not seen that before.  I think it's a probably a bug and you're best contacting Smartbear support.  You can reach them here: SmartBear Support

  • Veronika03's avatar
    Veronika03
    Occasional Contributor

    It appears that the issue has resurfaced, and there are no files imported into Zephyr this is a new test writing test scripts in Zephyr. However, during execution, all the steps (step 1, step 2, etc.) are visible.

     

  • Veronika03's avatar
    Veronika03
    Occasional Contributor

    I tried to but i don't have access to the SmartBear. Could you guide me on how to reach out to support to obtain the necessary assistance?