Forum Discussion

DougL's avatar
DougL
New Contributor
4 years ago
Solved

Zephyr Scale buttons disappeared from Jira 8.5.9

I was updating some apps in Jira server 8.5.9 and Zephyr no longer shows up in the admin site or the Tests button within Jira. I was able to get it to reappear when I upgraded Zephyr Scale to 8.0.3....
  • jfelix's avatar
    jfelix
    4 years ago

    Hi, DougL!

     

    We're facing an issue with this and the team is already working on a fix. Your workaround (re-enable the add-on) is the solution for the time being.

     

    Thanks for letting us know!

DougL's avatar
DougL
New Contributor

For our instance of Jira server I was able to get Zephyr Scale buttons and data to reappear by doing the following:

As Jira admin,

goto the Manage Apps admin portal

goto the User-Installed apps

expand the Zephyr Scale app

select the "Disable" button

select the "Enable" button

 

This did allow Zephyr Scale to reappear in Admin and the Jira projects.  

This did not impact any of the test data.

jfelix's avatar
jfelix
SmartBear Alumni (Retired)
4 years ago

Hi, DougL!

 

We're facing an issue with this and the team is already working on a fix. Your workaround (re-enable the add-on) is the solution for the time being.

 

Thanks for letting us know!