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Is Zephyr-Scale service down?

cramirez_griego
Visitor

Is Zephyr-Scale service down?

I'm a Zephyr Scale user, and around 30 minutes ago (13:30 CST) I noticed that I cant access my Test Cases.
I'm able to reach the screen where usually TCs are listed, but I dont see them. Also, the UI has locked the ability to add new ones and to navigate to Plans or cycles. I know there were no config or permissions changes as well.
This is organization wide issue for us. I cant find any notification about outage or something related. If anyone knows something about it or experienced a similar issue, I thank your support in Advance.

1 REPLY 1
felipe-munhoz
SmartBear Alumni (Retired)

Hey @cramirez_griego 

 

I just tried and Zephyr Scale Cloud is working as expected for me.

 

If you're still having issues, please reach out to our support team so they can help you further with more details.

 

This is the link to open a ticket https://smartbear.atlassian.net/servicedesk/customer/portal/42

 

Hope it is working now!

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