Ask a Question

Email notifications from Zephyr is not working

Occasional Contributor

Email notifications from Zephyr is not working

In Jira, when I have been assigned a bug/task for testing, I get an email about it. I am using Zephyr Scale. I am not getting email notification from Zephyr after I have been assigned test cases for execution.


Is it possible to get email notifications from Zephyr once I have been assigned test cases for executing in test cycle? Also while assigning the Owner in test cycle or test plan, will that person get an email notification from Zephyr about it?



Community Hero



I'm not aware of that functionality in Zephyr Scale.  It works with the Jira Issues but I've not seen it work with the assignment of test cases.  You Depending how many testers you have, you could setup a report for each that list all their test cases.  To do that:


Go to Reports

Choose Test Execution folder

Choose Test execution results (list) report

Filter by: Custom Query

Test case: add condition = Owner In [add your tester here]


When you execute the report it will list all test cases for that tester.  You can then share the URL of the report with that user.  The URL is dynamic and will update.  There are many more options available in the Custom Query to help you build good reports.  For example, to exclude test cases that have been executed and have a result of Pass, you would add a condition into 'Test execution' and select Result Not In Pass.


Hope that helps.

Need more help? Feel free to connect with me on LinkedIn:
Occasional Contributor

Thanks B!

I posted it as a new idea:



Showing results for 
Search instead for 
Did you mean: