I've been trying to completely uninstall ReadyAPI 2.2 from my mac laptop. There is a setting cached somewhere that is preventing my previous installation, which was a standalone license, from connecting to a license server.
I have validated that my license server is functional, up, running, accessible, and DOES issue licenses. I have validated groups and user permissions on the server and the license configuration. All is good there.
I have a wireshark capture that shows the loopback connection hits my local machine and provides an error message: "Failed to install SoapUI license: Failed to connect to the license server. Check the specified IP address, port number and firewall settings."
This is a local system message, NOT a message from the license server.
SO, questions would be:
1. Where is the license information cached on the hard drive? specifically what folder location on a Mac OSX?
2. How do I completely uninstall ALL the settings and files installed on a mac in order to have a clean, fresh install of ReadyAPI ?
Thanks for the suggestions.
Solved! Go to Solution.
I have tried deleting .soapui.dat file and .soapui.key files on my laptop, in my user profile directory, AND I have deleted / uninstalled the ReadyAPI 2.2 software. This has not resolved the issue.
A Fresh / new install of the software shows the same issue AND the previous license server information is auto-populated when I pull the dropdown.
Still looking for suggestions.
RESOLVED. I was able to discover that the server-side configuration for hostname was not applied to the headless server. ---> https://support.smartbear.com/readyapi/docs/general-info/licensing/headless/server.html
That solved the problem.