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Installation of ReadyAPI fails on new Laptop

Occasional Contributor

Installation of ReadyAPI fails on new Laptop

Hi

 

During the execution of the installation exe, the process is stopped during install4j without notice and two log files are generated.

 

What is going wrong here?

 

java.lang.reflect.InvocationTargetException
Continuing ...
java.lang.IllegalStateException: The outer element does not return value
Continuing ...
An error occurred:
java.lang.RuntimeException: java.lang.NoClassDefFoundError: com.install4j.runtime.beans.screens.SystemScreen
Error log: C:\Users\........

 

Thanks for advice,

Simon

 

 

6 REPLIES
Community Hero

Re: Installation of ReadyAPI fails on new Laptop

You are going to want to open a support ticket: https://support.smartbear.com/product-list/




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Occasional Contributor

Re: Installation of ReadyAPI fails on new Machine

Is that Issue is resolved.I'M facing the same issue

Community Leader

Re: Installation of ReadyAPI fails on new Machine

I see you are trying to install readyAPI 2.4 version. I would try to install version 2.3 and see how that goes?

Occasional Contributor

Re: Installation of ReadyAPI fails on new Machine

Hi,
Have tried with both the versions 2.2 and 2.3 but getting the same issue.
The same issue is coming while insatlling VirtServer also.
Could you please help on this.
CBe
Regular Visitor

Re: Installation of ReadyAPI fails on new Laptop

By removing these system/user variables the installation will work again.

_JAVA_OPTIONS

_IBM_JAVA_OPTIONS

_JAVA_TOOLS_OPTIONS

 

Moderator

Re: Installation of ReadyAPI fails on new Laptop

Hi all,


@CBe thanks for the suggestion.

@PriyankaP have you had a chance to try this?

 

Olga Terentieva,
SmartBear Assistant Community Manager

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