not receiving email for completed runs

[RuhannL]

Since the last update to QAComplete (11.7) I have not been receiving the email alerts for completed test runs.

I have checked the email alert settings and confirmed the email address is correct.

This worked fine before the update.

Any ideas on how I can get my emails to send after each run again?

[CGangloff]

Hello Ruhann,

Thank you for your post. I have opened up a support case for you in order to further troubleshoot this issue. Your case number is 00283362.

Thank you,

Christiane

[RuhannL]

This case has been solved