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sprei_09's avatar
sprei_09
Occasional Contributor
7 years ago

QAComplete throws the error : Failed to open key 'SOFTWARE\SmartBear\TestExecute\12.0\Setup', error

I am running a test built in Java with TestNG. I had it setup the automation from the Automation tab as below. However, I am getting the error "Failed to open key 'SOFTWARE\SmartBear\TestExecute\12.0\Setup', error 2.". What is wrong with my setup, please suggest. Appreciate your help.

 

2017-09-13 18:57:03 768 Failed to open key 'SOFTWARE\SmartBear\TestExecute\12.0\Setup', error 2.
2017-09-13 18:57:03 768 '\Bin\TestExecute.exe' not found.
2017-09-13 18:57:03 768 Failed to open key 'SOFTWARE\SmartBear\TestComplete\12.0\Setup', error 2.
2017-09-13 18:57:03 768 '\Bin\TestComplete.exe' not found.
2017-09-13 18:57:03 768 Failed to open key 'SOFTWARE\SmartBear\TestExecute\11.0\Setup', error 2.
2017-09-13 18:57:03 768 '\Bin\TestExecute.exe' not found.
2017-09-13 18:57:03 768 Failed to open key 'SOFTWARE\SmartBear\TestComplete\11.0\Setup', error 2.
2017-09-13 18:57:03 768 '\Bin\TestComplete.exe' not found.
2017-09-13 18:57:03 768 Failed to open key 'SOFTWARE\SmartBear\TestExecute\10.0\Setup', error 2.
2017-09-13 18:57:03 768 '\Bin\TestExecute.exe' not found
2017-09-13 18:57:03 768 Failed to open key 'SOFTWARE\SmartBear\TestComplete\10.0\Setup', error 2.
2017-09-13 18:57:03 768 '\Bin\TestComplete.exe' not found.
2017-09-13 18:57:03 768 Failed to open key 'SOFTWARE\SmartBear\TestExecute\9.0\Setup', error 2.
2017-09-13 18:57:03 768 '\Bin\TestExecute.exe' not found.
2017-09-13 18:57:03 768 Failed to open key 'SOFTWARE\SmartBear\TestComplete\9.0\Setup', error 2.
2017-09-13 18:57:03 768 '\Bin\TestComplete.exe' not found.
2017-09-13 18:57:03 768 Connect to rest.qacomplete.smartbear.com:443
2017-09-13 18:57:03 768 PATCH /rest-api/service/automation/v2/hosts/____
2017-09-13 18:57:03 768 {"is_active":true}

2 Replies

  • LexiAQA's avatar
    LexiAQA
    SmartBear Alumni (Retired)

    Hi,

     

    When the Test Agent is registered on a test host, it automatically searches for all supported automation tools present on this host (TestComplete/TestExecute, ReadyAPI, JUnit, TestNG, NUnit). The messages you get mean that neither TestComplete, nor TestExecute are installed on the target host. 

    Since you are using a different automation agent (TestNG (Selenium)), you should not have any problems with running your tests. Could you please clarify what actually happens when you start your TestNG test from QAComplete?

    • sprei_09's avatar
      sprei_09
      Occasional Contributor

      I am still working on this issue to create a brand machine and add as a host to QAComplete. Please hold until I setup the our systems. I will get back to you as soon as I am done. I appreciate your patience and help.