Ask a Question

Automatically Re-assign a Defect to the Owner when Status is set to "Resolved".

0 Kudos

Automatically Re-assign a Defect to the Owner when Status is set to "Resolved".

At the time the Status of a Defect is set to "Resolved", I'd like to have the capability (via an Escalation rule or Workflow) to reset the value of the "Assigned To" field back to the Owner of the Defect.  Right now this is a manual process which we often get complaints about.  Users ask why the system can't populate the "Assigned To" field programmatically.   I could accomplish this via the Escalation Rule or Workflow if the value of the Defect Owner was included in the list which unfortunately it isn't.  

 

 

 

 

 

 

 

 

 

   

 

 

 

 

 

 

 

 
Announcements
Welcome to the QAComplete Feature Requests board!

Here you can review submitted feature requests and vote up the ones you like! If you can't find the feature you want - go ahead and suggest your own idea. Ideas with the highest rating can be implemented in the product.

Check out the Create a Feature Request guide for more information.
New Here?
Welcome to the Community
Sign Up Here