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Rich Text features not working in the replies

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Rich Text features not working in the replies

The following features of Rich Text features do not appear after posting the response.

 

List

code snippets

 

Any idea?

6 Comments
TanyaYatskovska
SmartBear Alumni (Retired)

Hi Rao,

I don't observe any issues with the text of replies. Are the corresponding buttons (for samples and lists) disabled or invisible in the editor?

 

nmrao
Champion Level 3

The reponse appear good when some one uses list type or code snippet while composing reply using Rich Text. However, the formatting is lost.

 

For eg: Am using a list to describe the problem:

  1. List Type
  2. Code Snippet.

And it would not show as list, that was the observation.

TanyaYatskovska
SmartBear Alumni (Retired)

Rao, can you post here (or send me via PM) a sample reply where it can be seen?

 

Thanks.

nmrao
Champion Level 3

Please find the screen shot of my previous response how it used be shown to the user before posting and you see how it is displaying after.

Selection_207.png

nmrao
Champion Level 3

As i mentioned, the image could not be seen in the reply, so I will snd you, Tanya.

TanyaYatskovska
SmartBear Alumni (Retired)
Status changed to: Implemented

it was fixed

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