Chat Support - SmartBear Community

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Status:

Rather than new shiny things I think customers would benefit most from easier access to technical support.

Specifically some sort of chat support seems like it would be the best solution. Build us better technical support.

2 Comments

Thanks for this suggestion, Ryan,

I've passed it to our Customer Care management.

Status changed to:

Technical Support via chat is available on support.smartbear.com

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Welcome to the Improve the Community Experience board!

We are inviting you to make the SmartBear Community even better together. Want to see a new feature implemented in the Community? Let us know by voting up an existing feature request or creating a new one if you didn’t find what you wanted. Ideas with the highest rating have great chances of being implemented inside the SmartBear Community!

Check out the Create a Feature Request guide for more information.

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