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jomark
Occasional Contributor
5 years ago
Status:
New Idea

Add ability to set business days/hours for email notifications

On the same subject as https://community.smartbear.com/t5/Collaborator/Fine-tuning-email-notifications/m-p/99727, it is really annoying that if a reviewer hasn't completed a review by Friday afternoon, they return to their computer Monday to dozens of reminder emails.

 

It would be nice if you could configure business hours/days and you would only get one reminder (regardless of your stalled review timeout) on return  to working hours.  So if business hours are 9-5 and you haven't finished a review, and your timeout is 2 hours the next morning instead of having 8 emails you would have 1.  Or you would have one email on Monday morning versus dozens for a review "stalled" over the weekend.

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