As you may know, Hurricane Irma has its sights set on South Florida. You may also know that some of our team live and work in South Florida.
While we expect no disruption of service, it is possible that communication may be disrupted in the region over the next few days. As such, please note that normal support procedures will remain in place. You can always create a case with Customer Care here: http://support.smartbear.com/message/?prod=Alertsite.
Calls placed to the support line will be forwarded to appropriate team members. In the event that your call is not answered, please leave a message and a support case will automatically be created. If you are unable to leave a message, please create a case using the Customer Care web form: http://support.smartbear.com/message/?prod=Alertsite.