What Functions Do the Different User-Types Allow in AlertSite?
We have had customers open cases on this question and the answer can be found in the on-line help.
This information is taken directly from AlertSite on-line Help:
Each user in AlertSite is assigned a role that controls what the user can and cannot do within a company’s AlertSite account.
There are five user roles in AlertSite:
- Admin – The account owner. Has full access to all areas of AlertSite UXM.
- Co-Admin – Has full access to all areas of AlertSite UXM. Can add and modify all users except for Admin.
- Power-User – Has full access to all areas of AlertSite except for user management.
- Read-Only – Can view all AlertSite UXM dashboards, but cannot create or edit monitors. Can create and schedule reports, but not delete them.
- Report-Only – In AlertSite UXM, this role grants the same permissions as the Read-Only role. In AlertSite 1.0 (classic interface), it limits user access only to Reports (except for scheduled reports), Charts, Account (Change Password and Mailing Lists) and Support.
The main help on the subject is here:
https://support.smartbear.com/alertsite/docs/account/index.html
The matrix showing what the different user-levels can do is here:
https://support.smartbear.com/alertsite/docs/account/user-roles.html
Here is where this can be found in the Knowledge Base:
