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Visibility of all cases submitted for users in the Case Management Portal.

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Visibility of all cases submitted for users in the Case Management Portal.

We would like to have visibility of all cases submitted for users.

2 Comments
AlexeyKryuchkov
Moderator
Status changed to: Deferred to Support

Hi,

 

It is possible to allow a Case Management Portal user to view all cases submitted by other users that belong to the same account. If you want to enable this feature for your users, please submit a support request using our form: https://support.smartbear.com/alertsite/message/

 

Let me know if this helps.

carlmagnus
Senior Member

Thanks. I'll create a support request.