Forum Discussion

alex5290's avatar
alex5290
Occasional Contributor
3 years ago

AQTimePro access violation when try new project

Hi,    I'm just starting on it to test AQTimePro with Delphi XE7, but when I try to create a new project I'm getting an Access Violation error, I did some search about it but I did not find nothing...
IDE Integration
Performance Profiler
sonya_m's avatar
sonya_m
SmartBear Alumni (Retired)

Thanks Alex.

 

Hi alex5290 , I wasn't able to find a case you opened with support, could you let me know the case ID?

alex5290's avatar
alex5290
Occasional Contributor
3 years ago

I just did it, sorry I miss understood your message about to create the ticket.

 

#ID: 00489395

  • alex5290's avatar
    alex5290
    Occasional Contributor
    3 years ago

    Hello, yes and they know the issue, but there is no fix yet.

     

     

     

     

    Hi Alexsander,

    Unfortunately, the error you faced indicates a known issue in the RAD Studio XE7 integration of AQTime. The issue haven't fixed yet, so we suggest that you evaluate and use the standalone version of AQTime. If needed, you can uninstall the integration feature by running the installation program of AQTime in the Modify mode.

    Note that the issue doesn't affect any newer supported RAD Studio version.

    Sorry for the inconvenience.

     

    Regards,
    Anton Yanev
    Customer Care Engineer
  • AlexKaras's avatar
    AlexKaras
    Champion Level 3
    3 years ago

    Any update from Support? (Just wondering...)