We encounter a lot of frustrations with how sorting is done in Zephyr Enterprise. The responsiveness of the application is often terrible. When we need to change the order of our test steps, the only option is to drag-and-drop. The problem is when the UI is not responsive, or the performance is bad, it's frustratingly difficult to move the step more than one position at a time. Often the step is dropped at some random location due to a glitch in the connection to the server (which we then see that frustrating blue status loading bar at the top of the screen - why is the page I'm on constantly reloading anyway?). I have had to assign my Steps a step number so I can see when something is dropped in the wrong position, and then after I finally get the step where I want it, I need to edit all of my steps with the new order numbers.
I'd like to see a better implementation for moving / changing the order of test steps. Jira has a nice implementation for changing the order of options on things like custom field parameters. They have "Order" buttons that allow you to move the selection up/down one position, or move it all the way to the top/bottom; and there is a "Move To Position" button so you can select exactly where you want the selections to be in the list.
