Jira has the ability to rate limit linked applications (i.e. Zephyr Enterprise). However, when this is enabled requests from Zephyr Enterprise to Jira (i.e. Test Case mapped to a Requirement linked to a Jira issue, Test Execution status updated associated to a Test Case mapped to a Requirement linked to a Jira issue, etc.) can build up in the queue. If the queue grows too large over multiple days, Zephyr Enterprise CPU and Memory can hit capacity making the system unresponsive at worst or updates in Jira are delayed by days. Further, if any automation is developed that uses the Zephyr Enterprise REST API requests at volume, the queue can also increase impacting users using the UI.
It would be beneficial to be able to rate limit any Zephyr Enterprise actions that would cause communication with Jira to minimize the backlog of queued requests.