And that trend is correct because that is how TestComplete was designed... it was designed with the concept of an open architecture and the ability to customize it to your needs through writing script code and extensions. It does have PLENTY of built in objects (the indicator object being one of them) that make such customization easy. Yes, it is up to the testers... but that is because every shop, every tester, every development group has different ways of doing things. TestComplete, while it doesn't have all the built in features you want, has plenty of space for anyone to make TestComplete work within their particular needs. I think that makes this a much better tool than a tool that pushes the tester into a particular box of a way of doing things. It allow the tester to define their own methodology and make the tool work for them rather than having to work within the confines of the tool.
I'm sorry you don't see the worth in TestComplete. Feel free to go looking elsewhere... I'm not a SmartBear employee so it doesn't cause me any financial harm. But since you have already paid for your licenses, might as well make the best of them. The TestLogUtils extension is free of charge (Creative Commons license only) so feel free to use it.
Perhaps SmartBear will decide to adopt your feature request. But that may take sometime because, like any development shop, things need to be prioritized. If you need this functionality right away, though... as mentioned, you already have options.
