Currently, when one creates issues and then sends to rework, the participant shows as "Approved" in the Participants module, which is highly confusing to our team. Obviously the review did not appro...
radey - I also have users who complain that they have to re-approve the review, and I have to remind them that they need to change the default option. The problem is that no matter what option is set by default, there are consequences. The consequence of setting the default option to "You are Poked" would be that reviewers who did want to re-approve could miss the opportunity (because they weren't notified of new activity), and I think that consequence is more severe - I would rather be annoyed having to re-approve than be annoyed that I wasn't notified to re-review before the review was concluded.
It is interesting that the options are being overlooked because they are presented right under the send to completed button! Maybe that section is too "wordy" and people don't want to bother reading it. I wonder if a better solution to "force" the user to select an option before being able to approve - for example, when clicking "Send to Completed", the user is presented with the notification options via a popup window, and only by selecting the option and dismissing that window, the review would be approved by them? Just throwing out ideas.