MrDubya
9 years agoOccasional Contributor
I agree this is confusing - it is unintuitive to click "Send to Rework" for users who approve the review even though they have logged trivial defects they trust the author to fix, and it is also not clear to users who click "Send to Rework" that they are actually approving the review. We have a separate set of user documentation to supplement Collaborator's online help & explain our customization, and I had to include a note clarifying that clicking “Send to Rework” actually means approve, and they should actually click “Waiting” if they don’t want to approve the review until they personally verify their defects are fixed.
Related Content
- 2 years ago
- 4 years ago
- 9 years ago
- 4 years ago