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liuhw19's avatar
liuhw19
Occasional Contributor
3 years ago

Urgent!!! Zephyr squad plugin export tests having wrong serial.

Hi, We are using Zephyr plugin 5.5.3.55308577. When exporting the tests, it has wrong serial. As in the picture, the project should be the same as Lenovo Smart Southern Campus, but the version...
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NeelaReddy's avatar
NeelaReddy
Staff
3 years ago
Hi

If you are exporting to excel and seeing this difference you can consider exporting to CSV.

Please consider upgrading your zephyr version because there are fixes for excel export in newer version

If still issue persists please reach out to support

Thanks
Neela
  • liuhw19's avatar
    liuhw19
    Occasional Contributor
    3 years ago

    Hi, we just found that if the summary has Chinese or Chinese punctuation, the project name will be merged to summary. If the step has Chinese, the following row will be merged to it. Is there any way to solve this problem?

  • liuhw19's avatar
    liuhw19
    Occasional Contributor
    3 years ago

    Hi, please reply ASAP. Thank you. This just happened recently. Before it's all OK about the Chinese.

  • liuhw19's avatar
    liuhw19
    Occasional Contributor
    3 years ago

    Does anyone can reply to my question? I just want to get a formal statement. Thank you.

      • liuhw19's avatar
        liuhw19
        Occasional Contributor
        3 years ago

        Hi, I have raised a ticket. It seems that it went well before and just recently Chinese character is not identified. The ticket number is 00509639. Please check on this ASAP. Thank you.