Forum Discussion
Hi,
we have the same issue, suddenly during the weekend 16-17. october, no jira tests are connected to the testcycles.
Please help as this is our testdocumentation and now we have lost all the status of tests in all testcycles.
/Jenny
- Jener3 years agoOccasional Contributor
- JagadeshMadhura3 years agoStaff
HI Jener ,
This is issue for only few customers.
There was a new version of Zephyr that was released (8.0.1) over the weekend (10/9-10/10) which is what has caused this issue. We have already identified a root cause and will be deploying a fix so that it does not impact any more customers.
Root Cause
We had earlier (couple of weeks back) fixed an issue with some language settings that would check and automatically create TEST issue type for different languages. During 8.0.1 release since there were Atlassian descriptor changes this effectively re-installed the application which triggered the language change to kick in and it has incorrectly modified the registered TEST issue type. This has not resulted in any data loss and all the data is still available.
Next Steps
If you/your instance has been impacted, please reach out to our support so that we can manually reset your TEST ID which should bring your tests back and should restore full functionality.Thanks
Jagadeesh
- AlexhCH3 years agoNew Member
Hi guys, same issue for my project, lost all test cycles and test executions
Tets Summary shows 0 test in Zephyr.
Please help us ASAP with solving all this issues
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