Forum Discussion

tanjatv's avatar
tanjatv
New Contributor
4 years ago

Error on execution

1. Try to execute Test case from "my Test cases project in jira" - go to Zephyr - Search tests - choose one test and in ... choose "Execute " . 2. In window "Execute Test" choose "Execute Ad Hoc" - ...
  • TanyaYatskovska's avatar
    TanyaYatskovska
    4 years ago

    Hi dmsnccer,

    As far as I see from the support case, the issue was resolved. Heres is a quote from the Support message:

    We were able to resolve this issue by first adding tests to a cycle then executing them in cycle summary or search test execution

    We were able to get the importer to work by adding the Reporter field to the create issue screen and using the account ID in the Excel

    Please check if this works for you as well and let us know the results.

JagadeshMadhura's avatar
JagadeshMadhura
Staff
4 years ago
 

Hi,


I'm able to reproduce the issue only once, but after clearing my browser cache everything works fine at my end.

Can you please clear your browser cache and retry same operation again (or) Please recheck in incognito mode of the browser. If issue is still reproducible, please raise  Support ticket and add the console screenshot and har logs in the ticket for reference

To provide har logs : Open the developer mode by right clicking anywhere on the page >> select inspect element >> switch to network tab >> right click >> save all as har with content

 

Thanks,

Jagadeesh

  • tanjatv's avatar
    tanjatv
    New Contributor
    4 years ago

    Was created support ticket 00464105. clear cache was not helpful .

    • dmsnccer's avatar
      dmsnccer
      Occasional Visitor
      4 years ago

      I'm having the same problem. Any update on this problem?

      • TanyaYatskovska's avatar
        TanyaYatskovska
        SmartBear Alumni (Retired)
        4 years ago

        Hi dmsnccer,

        As far as I see from the support case, the issue was resolved. Heres is a quote from the Support message:

        We were able to resolve this issue by first adding tests to a cycle then executing them in cycle summary or search test execution

        We were able to get the importer to work by adding the Reporter field to the create issue screen and using the account ID in the Excel

        Please check if this works for you as well and let us know the results.