Forum Discussion

ncapp's avatar
ncapp
New Contributor
5 years ago

Capture for Jira_ Issue Template: cannot save all fields

Hello, when trying to create a new template for creating Jira issues, some fields are not saved such as Sub-Project(s), Labels and testing phases.  Also, I cannot update the template afterwards. D...
Templates
TanyaYatskovska's avatar
TanyaYatskovska
Icon for Alumni rankAlumni
5 years ago

Hi ncapp,

Does the issue still persist? If it does, please let us know more information about it as Bibek requested. We will be happy to help.

ncapp's avatar
ncapp
New Contributor
5 years ago

Hello Bibek and Tania, 

sorry the late reply!

The issue is still occuring and unfortunately and cannot provide screenshot to you as the data are sensitive.

BibekBehera , is it reproducible on your side?

Steps to reproduce:

Create a template and fill with Subproject and Label field

Save the template

Reopen the template: all information should be displayed

Actual: Subproject and Label fields are not populated

 

Many thanks for your reply, I will try to answer faster next time 😉

 

Nathalie