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Butch's avatar
Butch
Occasional Contributor
4 months ago
Solved

Viewing test cases in Jira with more detail

Hi, just a quick one, how do I get to view my test cases in Jira like the below? I've seen it in the Zephyr Scale Feature article but I only see the test case number and execution status? I'd li...
  • MisterB's avatar
    MisterB
    4 months ago

    SmartBear support have confirmed the reason why the layout cannot be made the same.  The image you posted is for the Server/DC version of Scale - we're both on Cloud, which obviously has a different layout (that can't be configured).

MisterB's avatar
MisterB
Champion Level 3

I assumed everyone who uses Zephyr Scale must have a licence and therefore entitle to support.  Not sure what the story is there for you, but I will raise with support on your behalf and report back.

MisterB's avatar
MisterB
Champion Level 3
4 months ago

SmartBear support have confirmed the reason why the layout cannot be made the same.  The image you posted is for the Server/DC version of Scale - we're both on Cloud, which obviously has a different layout (that can't be configured).

  • Butch's avatar
    Butch
    Occasional Contributor
    4 months ago

    That's brilliant mate thanks! That make sense :)