Forum Discussion

Butch's avatar
Butch
Occasional Contributor
11 months ago

Viewing test cases in Jira with more detail

Hi, just a quick one, how do I get to view my test cases in Jira like the below? I've seen it in the Zephyr Scale Feature article but I only see the test case number and execution status? I'd li...
  • MisterB's avatar
    MisterB
    11 months ago

    SmartBear support have confirmed the reason why the layout cannot be made the same.  The image you posted is for the Server/DC version of Scale - we're both on Cloud, which obviously has a different layout (that can't be configured).

Butch's avatar
Butch
Occasional Contributor

Thanks for replying, I presume we don't get SmartBear support unless we pay for Licence, as it's not allowing me to sign in to ask Support. Hopefully someone has seen the above example and knows how to set it up.

MisterB's avatar
MisterB
Champion Level 3
11 months ago

I assumed everyone who uses Zephyr Scale must have a licence and therefore entitle to support.  Not sure what the story is there for you, but I will raise with support on your behalf and report back.

  • MisterB's avatar
    MisterB
    Champion Level 3
    11 months ago

    SmartBear support have confirmed the reason why the layout cannot be made the same.  The image you posted is for the Server/DC version of Scale - we're both on Cloud, which obviously has a different layout (that can't be configured).

    • Butch's avatar
      Butch
      Occasional Contributor
      11 months ago

      That's brilliant mate thanks! That make sense :)