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bjornhenrikzink's avatar
bjornhenrikzink
New Contributor
8 months ago

UTF-8 file import issue for custom fields

Hi! I'm encountering a problem with character encoding when importing test cases using a UTF-8 .csv file. Specifically, Swedish characters like ö, ä, and å are not being converted correctly into cus...
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MisterB's avatar
MisterB
Icon for Champion Level 3 rankChampion Level 3
8 months ago

Hi!

Thanks for sharing this issue - it's good to know that it exists.  I have tried to make it work using UTF-8 encoded Excel, Notepad, and Notepad++ CSV files and have shared the results below.  It seems that Zephyr is doing something to the encoding of text in Single Line custom fields as it's not an issue in Multi Line fields.  So, you can work around this issue by using a Multi Line field, but I would also raise it as a bug with SmartBear Support to fix.

Source data: Ö ä å test
✘ Single line: Ö ä å test
✔ Multi line: Ö ä å test

Source data: "Ö ä å test"  -  same data surrounded in double-quotes
✘ Single line: "Ö ä å test"
✔ Multi line: Ö ä å test